• MPC Call Center Video Play the video of our call center to see a live playback of our services.
• Request A Quote Request a price quote on any of our call center services.
• Contact Us Contact our center to learn more about our inbound and outbound services.
• View All Services View a list of all of the call center services we offer businesses.
• Bilingual Call Center More information on our bilingual and multilingual services.

Call Center & Contact Center News Stories & Articles

MPC Call Center News:

• MPC Call Center Chooses Plantronics: Call Center Giant Will Use Headset Leader
• MPC Call Center Announces New Web site: MPC Call Center redesigned their company web site to better showcase their list call center services.
• MPC Call Center Redefines Traditional Staffing Models: Cecile Williams of MPC Call Centers works to solve the problem of eliminating operator down time while maintaining enough staff to effectively manage customers inbound and outbound telephone calls.

Call Center & Contact Center Articles

• Answering Service for Home Based Businesses
• The Answering Service And Internet Technology
• A Virtual Receptionist Will Help Your Business
• Skype, the Best Friend of Small Business
• Avoiding Telephone Fraud
• Hiring a Nurse Triage Service for Your Patients
• Telephone Disaster Recovery and Backup Solutions
• Tips for Telephone Sales Skills
• Using the Telephone to Get New Customers

Call Center & Contact Center In The News:

CyberDefender Appoints Senior Vice President of Call Center Operations - MarketWatch (press release)

CyberDefender Appoints Senior Vice President of Call Center Operations MarketWatch (press release) In his role, Mr. Gove will be responsible for all of CyberDefender's call center operations on a global basis. His focus will be on managing and profitably ... CyberDefender Supports Customers with Expanded Call Center InfrastructureTMC Net CyberDefender Appoints Senior Vice President of Call Center OperationsTrading Markets (press release) all 18 news articles »

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OnState Virtual Call Center and Virtual PBX Are Now Available Through the ... - Business Wire (press release)

OnState Virtual Call Center and Virtual PBX Are Now Available Through the ... Business Wire (press release) (BUSINESS WIRE)--OnState Communications, the leading provider of on-demand virtual call center and virtual PBX business communications solutions, ... and more »

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How to Optimize Business Process ROI with Unified Communications - eWeek

How to Optimize Business Process ROI with Unified Communications eWeek Yet the contact center is one of the most critical communication channels to an organization's success, as its agents are on the front line with customers. ...

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Google News

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Skype contact centre interoperability - MyADSL (blog)

Skype contact centre interoperability MyADSL (blog) As an Altitude Software partner, contact centre technologies service provider, Ocular Technologies has introduced Skype for Asterisk, a new interaction ...

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inContact Reports Fourth Quarter and Year End 2009 Financial Results - MarketWatch (press release)

inContact Reports Fourth Quarter and Year End 2009 Financial Results MarketWatch (press release) By integrating and combining our solutions with those of other industry-leading companies in the contact center space, we create a powerful ecosystem from ... and more »

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