Call center and contact center news and information. http://www.mpccallcenters.com/news/ Mon, 29 Dec 2008 21:06:37 -0500 Mon, 29 Dec 2008 21:05:52 -0500 FeedForAll v1.0 (1.0.2.0) After months of testing the noise reduction capabilities of headsets in a close cubicle call center environment, MPC Call Centers has chosen Plantronics as their headset vendor because of its superior noise reduction as compared to other leading headset brands. http://www.mpccallcenters.com/news/pr/12-29-08/ Mon, 29 Dec 2008 21:05:52 -0500 Cecile Williams of MPC Call Centers works to solve the problem of eliminating operator down time while maintaining enough staff to effectively manage customers inbound and outbound telephone calls. http://www.mpccallcenters.com/news/pr/12-8-08/ Tue, 9 Dec 2008 00:04:11 -0500 MPC Call Centers enhances website to better serve website visitors and provide easier access to information about our call center services. http://www.mpccallcenters.com Mon, 24 Nov 2008 23:51:00 -0500